Website Design Terms & Conditions
Beechwood Hub Limited
Beechwood Hub, Drake Street, Rochdale OL16 1NT
Registered in England and Wales, Company number 10474332
Please print these terms and conditions for your records.
All material provided to us during the production of your site will not be returned or retained unless otherwise requested.
Domain names specified when signing up are not confirmed until your site goes live. Availability checker is only an indication of potential availability and is in no way a guarantee.
The copyright and observation of other third party copyrighted material is the responsibility of the contracted client and not that of Beechwood Hub.
We reserve the right to use all designs produced during the production process in our portfolio of work
In the rare event of server down time we will compensate on request one days hosting for each hour of downtime up to a maximum of one month’s hosting.
To cancel your account you must contact support. Notice of 7 days must be given for cancellation. Any payment due within that 7 day period may still be charged and is not refundable.
Your cancellation is not confirmed until we contact you to confirm so. This is to ensure we have received your request and the account has been closed.
You can cancel your account while your website is being built and only forfeit the non-refundable deposit payment. If however you wish to cancel once your website mock up / initial design has been produced, you will then be liable for the full balance of the website build and any other fees accumulated during the build process.
All invoices are to be paid within 30 days of issue unless otherwise stated. Initial payments/deposits on all service e.g. website design, logo design etc are non-refundable.
If you have opted to pay annually, your annual payments are due on the anniversary of your sign up date. The first annual payment is due when you sign up unless agreed otherwise. This fee repeats every year thereafter until you close your account through the cancellation method indicated above.
To be very clear your ongoing fee automatically renews each month / year unless you cancel your services in advance of the renewal date.
We reserve the right to pass on any charges we incur as a result of late, declined payments. If a payment should be charged-back a £25 + VAT fee applied to your account.
Late payments will be subject to a £15 + VAT late payment fee.
Should payments remain unpaid we will write to you giving 14 days notice to pay. If payment is not made within that time-frame a final £25+vat late payment fee will applied and the case may be referred for collection through the courts .
In the unlikely event that a website build takes longer than 6 months where the delay is largely due to a client’s failure to provide required information and we have requested multiple times for that information we may request and require the outstanding balance of any invoice for that service to be paid in full.
Should a payment such as a hosting payment become very overdue e.g. over 20 days and we have tried to contact you more than once regarding this overdue payment, we reserve the right to close the account. Any deposit payments will be forfeited.
We retain the copyright on all materials produced e.g. logos, website designs, business cards until the entirety of the package signed up for is paid for. Once this is done, copyright of any design work is transferred to you.
Reactivation of closed accounts through cancellation by the client or automatic cancellation due to non-payment, will be subject to £50+vat reactivation fee.
Once an account is closed, we provide no guarantee that the service can be restored as data from inactive accounts is purged from our databases periodically.
All hosting contracts are served on a minimum term of 6 months. After this point cancellation of the service can be made with 1 months’ notice.
All websites will be completed within three Months unless a delay is caused by the client.
All transactions will be made in GBP and initial deposits are none refundable.
As all goods are digital, products will be delivered by email or web addresses verbally given over the telephone.